Good communication skills are key to avoiding conflict in the workplace, but  how well do you communicate under pressure?

They say ‘knowing yourself is the beginning of wisdom’, so why not test yourself.

The Harvard Business Review (HBR) asks 15 multiple-choice questions to identify your strengths and weaknesses when communicating in conflict situations, then provides links to articles that will help you address any issues.

As HBR points out “…if we pay close attention to how we communicate, we can correct misunderstandings, preserve important relationships, and work more effectively with others.”